EBS will keep you comfortable
in any dimension
We will take care of your needs in a friendly and knowledgeable manner.
Technical Documentation
Here you will find all the files and documents you need. From multilingual manuals to certificates, product sheets and compliance specifications dedicated to up-to-date software.
Smart Academy
Our academy is not only a blog with interesting articles on security trends and directions, but also webinars from which you should get the knowledge you need in your business.
Technical support department

If you encounter any technical problem, please contact our experts immediately at:
+48 22 518 84 77

They will guide you step by step and explain any complexities you encounter in an accessible way.

Alternatively, you can contact them in writing by sending an email to:

If you send an inquiry during our working hours, i.e. from Monday to Friday from 9.00-17.00 we will answer you within 24 hours.

Pre-sale and post-sale customer support
Do you have a question for us? Write and we will answer you as soon as possible. If our department is unable to provide you with a competent answer, we will forward your contact to the appropriate team, which will promptly address the problem you are experiencing.
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Sales Managers
Sales Director
Szymon Siodłowski
+48 664 405 197
International Sales Manager
Maksym Budziński
+48 668 863 269
International Sales Manager
Francisco Galarraga
+48 739 472 008
International Sales Manager
Piotr Machado
+48 604 962 213
International Sales Manager
Bogdan Sorin Suster
+48 505 264 812
Product services

In the event of a complaint or post-warranty repair of our devices, please contact the dedicated service at our production plant in Ełk:

phone: +48 87 620 16 30
address: Okrężna 1 B, 19-300 Ełk

(working hours 07:00 – 15:00)

Remember that all EBS devices are covered by a 24-month warranty.
Read its terms.

Contact form
Write and we will respond as soon as possible.

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